All Zero Surge products have a light that indicates whether the product is receiving power.
If the light is out, check these items:
- Is there a wall switch that is off?
- Is the circuit breaker tripped at the panel?
- If equipped, is the circuit breaker on the Zero Surge unit tripped?
If the issue is a tripped breaker (either ours or the panel), try to figure out why it tripped. Add up the max input current for each device. If it exceeds the rating of the breaker (either one), then you need to reduce the number of items plugged into this circuit. Sometimes, more than one wall receptacle is wired to a single breaker. If this does not solve the problem, then please contact us for further assistance.
